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Contact & Locations I Want to Join!

Contact & Locations

  • Contact

    Contact

    Member Services


    Phone Number

    (808) 983-5500, option 0
    Toll Free 800-927-3397

    Hours

    Mon – Fri: 8:30 a.m. to 5:00 p.m.
    Sat: 9:00 a.m. to 1:00 p.m.
    (Holiday schedule applies)
    Click here for branch hours.

    Mail

    P.O. Box 22070
    Honolulu, HI 96823-2070

    Email

    memberservices@uhfcu.com

    Lost/Stolen Credit or Debit Cards


    Report a Lost or Stolen Debit Card

    (833) 933-1681

    (812) 647-9794 (for International)

    Report a Lost or Stolen Credit Card

    (833) 541-0777

    Additional Contact Info

    Insurance/Investment Services


    Email

    Scott.Nishida@lpl.com

    Call (During Business Hours)

    (808) 983-5500, ext. 536

    Consumer Loans (including VISA)


    Email

    loans@uhfcu.com

    Call (During Business Hours)

    (808) 983-5500, option 6

    Home Loans (more info)


    Mortgages
    Email

    mortgage@uhfcu.com

    Call (During Business Hours)

    (808) 983-5500, option 4

    Home Equity Line of Credit (HELOC)
    Email

    loans@uhfcu.com

    Call (During Business Hours)

    (808) 983-5500, option 5

    Online Bill Payment Support (24/7)


    Call

    844-357-9814
    (Mon.-Fri. from 1:30am to 8pm HST)

    Send a Message

    E-Mail us at memberservices@uhfcu.com. Please do not send sensitive information. Mahalo!
  • Branches

    Find a Branch

    McCully branch

    Main Branch (McCully)


    Location
    2019 South King Street
    Honolulu, HI 96826
    (Entrance on King St. - Right Side)

    Click here to see on Google Maps.
    Hours
    Mon - Fri9:00 a.m. to 5:00 p.m.
    Sat9:00 a.m. to 1:00 p.m.
    *See holiday schedule below.

    Manoa Marketplace Branch

    Mānoa Marketplace Branch


    Location
    2752 Woodlawn Drive, Suite 5-107
    Honolulu, HI 96822
    Between Subway & Brug Bakery

    Click here to see on Google Maps.
    Hours
    Mon - Fri9:00 a.m. to 5:00 p.m.
    Sat9:00 a.m. to 1:00 p.m.
    *See holiday schedule below.

    Kapolei Commons Branch Mural

    Kapolei Commons Branch


    Location
    4450 Kapolei Pkwy #107
    Kapolei, HI 96707
    Between Office Max & Target, next to Royal Nails

    Click here to see on Google Maps.
    Hours
    Mon - Fri9:00 a.m. to 5:00 p.m.
    Sat9:00 a.m. to 1:00 p.m.
    *See holiday schedule below.

    Campus Center branch

    UH Mānoa Campus Center Branch


    Location
    UHM Campus Center
    2nd Level - Next to Cafeteria

    (Limited Services)
    Hours
    Mon - Fri8:00 a.m. to 4:00 p.m.
    *See holiday schedule below.

    2025 Holiday Schedule

    Date Holiday Branch
    January 1, 2025 New Year's Day Closed
    January 20, 2025 Birthday of Martin Luther King Jr. Closed
    February 17, 2025 Washington's Birthday Closed
    May 26, 2025 Memorial Day Closed
    June 19, 2025 Juneteenth National Independence Day Closed
    July 4, 2025 Independence Day Closed
    September 1, 2025 Labor Day Closed
    October 13, 2025 Indigenous Peoples' Day Closed
    November 11, 2025 Veterans Day Closed
    November 27, 2025 Thanksgiving Day Closed
    December 25, 2025 Christmas Day Closed
    January 1, 2026 New Year's Day Closed
  • Shared Branches

    Find a Shared Branch

    At the University of Hawai`i Federal Credit Union, we’re always finding ways to make your banking experience more convenient. Shared branching is one of those ways. As part of a national network of credit unions partnering to provide members easy access to their accounts, UHFCU now has thousands of locations available where you can conduct transactions just as you would at one of our own branches.

    • Complete IDCheck Before Your Visit

      What is IDCheck?

      IDCheck is a secure identity verification tool used by credit union Shared Branches to protect against fraud. If you visit a branch that is not your home branch, IDCheck allows you to validate your identity quickly using your government-issued ID and a selfie.

      Why This Matters

      Account takeover and identity fraud are rising concerns. IDCheck gives you peace of mind that your account is protected, even when you visit a branch outside of Hawai‘i or your regular location.

      How It Works

      1. Visit verify.coop.org or scan the QR code available at any branch.

      2. Enter your member number and the last four digits of your Social Security Number.

      3. Take a photo of your valid ID and a selfie.

      4. Receive your unique access code and provide it to the teller. (passcode is valid for 20 minutes)

      5. Your identity is verified, and your transaction proceeds safely and smoothly.

      Complete IDCheck Before Your Visit

      Save time and avoid delays. Complete your IDCheck from home before visiting a Shared Branch location.

      Start IDCheck Now

     

    *Shared Branch Update*

    As of 4/3/24

    While we remain open and are accepting Shared Branch transactions, a couple other credit unions have decided to either stop accepting Shared Branch transactions or accept them only at certain locations. Shared Branching transactions are accepted at all UHFCU branch locations (including the Main, Mānoa Marketplace, Kapolei Commons, and the UH Mānoa Campus Center Branches). Please click on the links below to see available Hawai`i and National Shared Branch locations.

    Credit Union Co-op

    Hawai’i Locations


    Find most Hawai`i Shared Branch locations.

    Click Here

    Mainland & Int’l Locations


    Find more Hawai`i, National & International Shared Branches

    Click Here

    Across the country and around the globe, enjoy some additional benefits, too:

    • Taking advantage of the extended hours offered by many locations.
    • Easy access to your UHFCU account when you travel.
    • Keeping your UHFCU account if you move across town or across the country.
    • Convenient branches or self-service kiosks close to your office or favorite
      shopping spots.

    Access when you want it, wherever you are

    At each shared branch location, you’ll feel right at home with the ability to take care of your financial business. Here are just a few of the services available:

    • Deposits
    • Withdrawals
    • Transfers between accounts
    • Loan payments

    How do I find a shared branch location?

    There are many ways to find the shared branch most convenient for you:

    1. Visit coop.org to search or download locations to your GPS device.
    2. Download the “Find Branch” app to your iPhone.
    3. Call 1-888-SITE-COOP (1-888-748-3266).
    4. Ask one of our employees.
    5. Look for the CO-OP Shared Branch logo.

    What do I need to bring with me?

    Anywhere you see the CO-OP Shared Branch name and logo, you know you’re welcome to conveniently access your account just as you would at UHFCU. When you visit a participating shared branch location, just make sure you bring a few items:

    1. Photo identification
    2. Our name (University of Hawai`i Federal Credit Union)
    3. Your account number

    Will I be charged a fee to use this service?

    Most Shared Branching transactions are free of charge; however, fees may apply depending on the location and nature of the transactions. Please inquire with the credit union at which you plan to use Shared Branching.

  • Campus Visits

    Campus Visits

    Learn more about the benefits of joining UHFCU at a community college near you!

    *Please note that campus visits are unavailable on federal and state holidays as well as Spring Break.

    Day Campus
    TBD

    Kapiolani CC

    Iliahi Building

    Kapi'olani Community College
    TBD

    Honolulu CC

    Library Breezeway

    Honolulu community college
    TBD

    Windward CC

    Hale La'akea

    Windward Community College
    TBD

    Leeward CC

    Library Concourse

    Leedward Community College
  • ATMs

    Non-Surcharge* ATMs for UHFCU Members!

    Enjoy the convenience of 24-hour account access to over 375+ ATMs all over the state, surcharge free!

    ATM

    Location/Directions

    American Savings Bank

    All ASB ATMs

    All ASB ATMs in the State of Hawai'i

    First Hawaiian Bank

    All FHB ATMs

    All FHB ATMs in the State of Hawai'i

    University of Hawai'i FCU

    Get Directions

    2019 S King St., Honolulu, HI

    Aloha Pacific FCU

    Locations

    Select "ALOHA PACIFIC FCU ATMS" only

Call us: (808) 983-5500

Contact Locations

Routing Number: 321379656

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Attention! You are now leaving the University of Hawaii Federal Credit Union website. The University of Hawaii Federal Credit Union (UHFCU) does not control the security or privacy practices used at the following website. Periodically, UHFCU's website may include information from third parties and/or links to other websites. UHFCU does not make any warranties, express or implied, regarding any third party information or links to alternate websites. In addition, UHFCU assumes no responsibility for the accuracy or reliability of the content provided by third parties. If you click "CONTINUE", an external website will be opened in a new browser window. If you click "CANCEL", you will be returned to the UHFCU website.


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